Sam ArseneauTech CEO, Entrepreneur & Business Coach
Bio

Founder & CEO of a bootstrapped Apple-focused IT service provider. Scaled through multiple self-funded acquisitions. Business coach dedicated to helping companies grow and scale. Passionate about giving back.

Check out my LinkedIn profile: https://linkedin.com/in/SamArseneau


Recent Answers


From experience, the biggest challenge when starting a project is unclear roles and responsibilities — in simple terms: "Who owns what?"

When this isn't defined, it leads to:

- Tasks falling through the cracks
- Project delays due to a lack of ownership
- Micromanagement and duplicated effort, since no one knows who’s responsible for what

I've seen cases where two people unknowingly work on the same task, or worse — nobody does it at all. It creates confusion, wastes time, and erodes team trust.

A strategy that’s worked well for us is defining which "hat" each team member is wearing at the start of the project. That means:

- Clarifying their role
- Outlining their key responsibilities
- Setting expectations and measurable outcomes

This simple step eliminates ambiguity and gets everyone aligned from day one.

Happy to chat more!


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