I actually did this business. The short answer is the vendor landscape is super-varied, and that means you have a ton of different companies to deal with, each of whom tends to be small and doesn't have a very good vendor support operation. Since we didn't want to carry inventory we did drop ship...
Here are the two main business models for B2B marketplaces. Commission based model The first business model is probably the most popular one as it adapts to almost all industries. This model consists of charging commissions on all transactions happening on the marketplace. The operators defines ...
There's many ways to help with this, here's what I do at Clarity 1. Build an email relationship with your supply. They should have direct access to you, and you should build an ongoing drip campaign that teaches them how to improve their experience (and make more money) on Clarity. 2. For memb...
The core challenge with all marketplace businesses is that you must develop both sides of the market simultaneously. I've been through this with several of our own brands (Fundable, Clarity) - and while they presented additional unique challenges - the core is brining both the supply and deman...
Hi: Sounds like you have a compelling idea, but I’m wondering about the validation work you’ve done? Have you talked to people in the market segment you’re targeting and confirmed that there’s a gap that needs filling? Confirmed that current alternatives aren’t doing the job to their satisfactio...
First of all, the fact that you are talking about market validation is great. I've seen so many startups invest time and money, only to find that no ones wants/needs their product, or that they only want a certain aspect of it (whilst the startup spent money developing a whole bunch of other feat...
Facebook groups especially those skewed towards health issues.
Many online marketplaces are emerging in the events industry that simplify sourcing party supplies for all sorts of parties and events. These marketplaces are also able to reach out to wider markets and leverage digital marketing. Thus, capturing a hefty market share. To step in the same space wi...
Here’s a focused list of best practices to manage and retain independent service providers (like Lyft drivers) in a two-sided marketplace: 1. Treat Providers as Customers They’re just as critical as users. Offer onboarding support like video tutorials and 1:1 chat. Simplify the application and a...
Your support software should cater to your needs, depending on how your business operates. Fiver uses Vanilla forum and Zendesk. Thumbtack uses Zendesk. Not sure about AirBNB, their help center seems to be custom. Depending on how well funded your are, I would recommend starting with a free pla...